Managed support retainer
- User and permission management
- Ongoing configuration changes
- Monthly health report
A Salesforce admin on call.
Salesforce Admin & Support
Ongoing configuration, user management and troubleshooting so your org keeps up with a growing team.
What you can buy from us.
Scoped packages with fixed inclusions. Every quote is worked out for your specific scope.
On-call admin support
- Priority response for urgent issues
- Troubleshooting and bug fixes
- Hours banked month to month
How a build runs.
How a build runs.
01
Onboarding & audit
Timeline: 1 weekYour org reviewed so we understand its quirks before taking on ongoing support.
- Org review
- Access setup
- Priority list
- SLA agreement
You get: A documented org review
Questions about this service.
User and permission management, ongoing configuration changes, and a monthly report on the health of your org.
Response times are agreed in writing before the retainer starts, with priority handling for anything blocking your team from working.
Yes. We start with a short handover and org review so nothing gets lost in the transition.
Need Salesforce Admin & Support? Let’s scope it.
Tell us the shape of the problem. We reply within one business day with an honest view of scope, timeline and cost.
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